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Web Site Terms and Conditions of Use


While it is our philosophy to encourage anyone we work with to connect to their inner wisdom, it is always important to be aware that part of listening to that wisdom is also to acknowledge the support of the western medical system: they are your primary care providers.

Any suggestions we make regarding shiatsu, massage, breathwork, movement and visualisations and so on, are always complementary to western medical care. We do not offer western medical diagnosis and it is important that you also communicate with your primary care provider. It is especially important in the maternity period, as some situations, thankfully rare, may be life threatening and western medicine is vital in these situations.

Wellmother is the registered company of Suzanne Yates. Please be aware that Wellmother teachers, apart from Suzanne, are working as independent teachers and practitioners, and will bring their own style to the work, even though they have been certified to teach Wellmother material. They are covered by their own insurance.

While we have a list of practitioners who have trained with Wellmother, they are integrating the Wellmother material into their work, and each person will work differently. They are independent practitioners and will be working with their own unique style and have their own insurance.

If you have any concerns about a teacher or practitioner listed on our site, please make us aware of them.

Conditions of joining courses

It is your responsibility to ensure that you meet any relevant conditions of entry for the course you are joining. This includes having relevant insurance and being in good health (if you are attending an in person course).

If you are at risk of carrying or have any contagious disease then you will not be able to attend our in person courses. We are happy to allow you to transfer to another course or for you to find someone to take your place. If it is possible, we will offer your place to another student and refund your money, minus a £35 admin fee.

During the course, you are expected to treat all the other course participants and the teacher with respect. If your behaviour is deemed to be inappropriate then we reserve the right to ask you to leave the course and forfeit your payment.

Our responsibilities to you are that we do our best to ensure that you have an enjoyable and relevant course experience, including any relevant assessments. We follow relevant Health and Safety procedures, Equal Opportunities and have a complaints procedure. We treat everyone with respect. If you are unhappy about anything, please advise the course tutor immediately. We aim to resolve any complaints quickly in a fair and reasonable way. This includes any issues with assessments.


All courses

Payments: we use a secure Third Party system (Stripe) to process payments. No details are held (see privacy policy)

In person courses

All payments are non-refundable but course transfer and, in some cases, course refund, may be allowed in certain situations. We are not however liable for any expenses incurred by the participant associated with joining the course.

Well Mother will refund fees if we have to cancel a course for reasons which are to some extent within our control (eg personal or business concerns)  and when we are not able to provide another option to attend the course.  We will negotiate this with you individually.

If we have to cancel a course for reasons beyond our control (eg natural disaster, war ) we will not usually refund fees, but instead offer an alternative course option for you as soon as we can. If this is not possible, then we will refund the course fees.

If your situation changes after booking the course, we will consider allowing you to transfer to another course if you give at least 6 weeks notice before the course begins. This involves a transfer fee of £35. Only one transfer is allowed.

We will also consider you allowing you to appoint someone else to take your place on the course, provided they fulfil our conditions of joining. The fee for this is £35.

If you give 6 weeks notice, and we find someone else to take your place, you will only be liable for the admin fee of £35.

It may be possible to allow you to transfer to another course at no cost and with less notice than 6 weeks in certain conditions (for eg infectious disease, death of immediate family member). You will need to apply individually for this to be considered.

When you sign up for the deposit, you are liable to pay the balance of fees by the deadline indicated.

On Line courses

Your payment for the course allows you life time access to the course and materials. You agree to abide by the following terms and conditions .

1 Terms

In using our web site, you agree to be bound by our Terms and Conditions of Use, and are responsible for compliance with any applicable local laws.  The materials contained in this web site are protected by applicable copyright and trade mark law.

  1. Use License
  1. Permission is granted to temporarily download one copy of the materials (information or software) for personal, non-commercial transitory viewing only.

You may not:

    1. modify or copy the materials;
    2. use the materials for any commercial purpose, or public display (commercial or non-commercial);
    3. attempt to decompile or reverse engineer any software
    4. remove any copyright or other proprietary notations from the materials;
    5. transfer the materials to another person or ‘mirror’ the materials on any other server.
  1. This license shall automatically terminate if you violate any of these restrictions.  In this case you must destroy any downloaded materials in your possession whether in electronic or printed format.
  1. Disclaimer
  1. We provide our materials as they are without making any warranties. You have to use your professional judgement as how to incorporate them into your practice.
  1. Limitations

We are not liable for any damages arising out of the use or inability to use the materials on our site.

  1. Revisions and Errata

While we do the most to ensure that all our materials are up to date and accurate it is possible that they could include technical, typographical, or photographic errors.  We may make changes to the materials without notice.

  1. Links

We try to provide links to appropriate information but we are not responsible for the contents of any other site and we advise you to read the Privacy Policy and Terms of Use of any other site.

  1. Site Terms of Use Modifications

We may revise these terms of use. By using this web site you are agreeing to be bound by the current version of these Terms

  1. Governing Law

Any claim relating to Company’s web site shall be governed by the laws of the United Kingdom without regard to its conflict of law provisions.

Acceptable use

In using the on line site you agree to use it in such a way that you will not impair or damage its performance or in a way which is illegal, fraudulent or harmful.

You will not:carry out any data collating activities

Registration and accounts

You must not allow any other person to use your account to access the website.

You must notify us in writing immediately if you become aware of any unauthorised use of your account.

You must not use any other person’s account to access the website

User login details

Your user ID must not be liable to mislead and you must not use your account or user ID for or in connection with the impersonation of any person.

You must keep your password confidential.

You must notify us in writing immediately if you become aware of any disclosure of your password.